SER Training

SER Training Information

  • Duration: 1 hour
  • Content: In this training course you will learn and establish skills to prepare and verify Ausgrid's SER by understanding the environmental issues and legislation applicable to the construction, operation and maintenance of Ausgrid's network. This training is mandatory for anyone completing Ausgrid's SER.
  • Prerequisite: WebGIS Environmental Layers (WebGIS EL) for Ausgrid Planners or ASPs training course - if you don't already have access to the WebGIS EL, please email to request access.


How to start your online training 

1. Open Ausgrid's MyLearning (MyGrid) site: 

Internal employees (with T numbers) - click here to enter MyLearning. Login will be automatic (via single sign on).

External users (with H numbers) - click here to enter MyLearning and log in with:

Company ID: ausgrid
User ID: your H number (capital H)
Password: email for password resets
Password for first time users: your H number (capital H). You will be required to change your password.

2. The relevant course (SER Ausgrid or SER ASP) will be assigned to you and will appear in your MyLearning Assignments list. If this does not appear please email to request course assignment.

3. Select the course to start.

4. Complete the assessment at the end of the course to test your knowledge and create a record of completion.

5. You will be authorised to prepare SERs once you have successfully completed the course and test.

6. For internal employees who wish to verify SERs, you need to request access to the SER Form Centre (TIBCO).

1. Once you have passed SER Ausgrid training (scored ≥ 85%), go to MyIT (Service Now).

2. Select Service Catalogue > Application Role Access Request via IAM.

3. Select Eforms from the options under Application.

If you have any questions or need support, please refer to MyIT > Get Help