SER Training

SER Training Information

  • Duration: 1.5 hours
  • Content: In this training course you will learn and establish skills to prepare and verify Ausgrid's SER by understanding the environmental issues and legislation applicable to the construction, operation and maintenance of Ausgrid's network. This training is mandatory for anyone completing Ausgrid's SER.
  • Prerequisite: WebGIS Environmental Layers (WebGIS EL) - if you don't already have access to the WebGIS EL, please email to request access
  • Note: Ausgrid employees must obtain manager approval prior to registering for this training.


How to start your online training 

1. Open Ausgrid's MyLearning site: 

Internal employees (with T numbers) - click here to enter MyLearning. Login will be automatic (via single sign on).

External users (with H numbers) - click here to enter MyLearning and log in with:

Company ID: ausgrid
User ID: your H number (capital H)

Password for first time users: your H number (capital H). You will be required to change your password.

2. The relevant prerequisite courses will be assigned to you and will appear in your MyLearning Assignments list.

3. Select the relevant course to start.

4. Complete the assessment at the end of the course to test your knowledge and create a record of completion.

For technical training assistance with the MyLearning website, please email: MyLearningRecord@ausgrid.com.au.


Ausgrid verifiers requesting access to TIBCO

1. Complete the SER training and obtain a score of at least 85%.

2. Go to the Service Now Portal.

3. Select Self-Service > Service Catalogue > Application Access via IAM.

4. Select Eforms from the options under Application.

If you have any questions or need support, please contact the ICT Service Desk on (02) 9269 2077 (x32077).